New Footage Released: AAA Service Providers Face Danger on Routine Calls - AAA Minneapolis


MINNEAPOLIS (May 9, 2016) – AAA Minneapolis has released new footage of its roadside service providers working to help those who are stuck on the side of the road while dangerous traffic zooms by in close proximity. PSAs highlighting the footage have been released. For raw footage requests, please email


“Though the law has been in place in 2001, this footage clearly shows that many drivers forget or don’t take it seriously. AAA advocates for safety of all drivers, but these dangers especially hit home for us as they directly impact our drivers who are working every day to assist our members on the side of the road.”

– Seamus Dolan, Community Services Specialist, AAA Minneapolis


“For our drivers, getting hit is a matter of ‘when,’ not ‘if.’”

– Lance Klatt, Executive Director, Minnesota Service Station and Convenience Store Association


“We’ve got drivers who, when they have little kids, feel like the job is too dangerous.”

– Brett Letourneau, President, Citywide Service Corp.


The footage was collected over several months, following several AAA service providers on real roadside assistance calls across Hennepin County.

Raw footage and interviews available – The raw video footage is available to the news media. Interviews from industry professionals and advocates are also available (bios below). For footage or interview requests, please email Sabrina Caprioli at
Brett Letourneau, President, Citywide Service Corp.

Brett Letourneau has been in the towing industry his whole life, with his parents Frank and Harriet Letourneau founding Citywide Service Corp. in 1975. He began operating a tow truck in 1987. Letourneau has been on the Board of Directors for the Minnesota Professional Towing Association (MPTA), serving in many roles since 2001, and was elected its president in 2015. Letourneau has been an advocate of the “Move Over” law since it was first adopted, though the law did not originally include tow truck operators. Citywide Service Corp. is a Preferred Service Provider for AAA Minneapolis and provides services to nine law enforcement agencies.
Seamus Dolan, Community Services Specialist, AAA Minneapolis

Seamus Dolan leads AAA Minneapolis’s community outreach efforts for safety awareness and advocacy.  His work centers on the AAA Foundation for Safety and the Safety Patrol, which supports 170 schools in Hennepin County. Seamus is also the Towards Zero Deaths Legislative Issue Area Leader on Teen Driving.  He holds a Bachelor’s Degree in Political Science from the University of Minnesota.  Seamus is a lifelong Bloomington native.
About the MN Move Over Law – State law requires drivers traveling in the same direction to reduce speed and, if safe to do so, vacate the lane closest to stationary emergency vehicles using flashing lights, including towing and recovery vehicles and road maintenance vehicles.
* AAA Minneapolis reserves the right to share the full footage with established news outlets which agree to proper usage guidelines (to be shared at time of request).

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