Administrative Assistant - Part Time - AAA Minneapolis

Administrative Assistant – Part Time


Title: Administrative Assistant – Part Time

Reports To:  Manager Driving Programs

FLSA Status:

EEO CODE:            

 

SUMMARY

Administrative Assistant works in the Driving Programs department at AAA Minneapolis in St. Louis Park effectively communicating with customers and providing administrative support to Driving Program staff.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  1. Welcomes customers in person or on the telephone
  2. Answers or refers inquiries about Driving Programs and AAA Minneapolis and membership
  3. Optimizes customer satisfaction by scheduling or enrolling students
  4. Notifies internal and external customers of schedules and schedule updates
  5. Manages student information and data, files and retrieves student records, maintains data bases and sends scheduled department messages to customers
  6. Maintains accurate electronic department records. Retrieves information from department records and the online software system for use in reports and communications
  7. Follows policies and procedures, suggesting needed changes to management
  8. Assists in scheduling facilities and setting up teaching schedules for Driving Programs
  9. Facilitates Driving Program communication through phone, email, and mailing lists
  10. Assists instructors with preparation of classroom materials
  11. Prepares monthly reports for accounting department
  12. Checks department communication for accuracy
  13. Maintains appropriate interpersonal relationships with employees, peers and customers,
  14. Supports staff with a willingness to perform work of miscellaneous nature that meets changing corporate goals and requirements

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