Customer Service Rep - AAA Minneapolis

Customer Service Rep


JOB SUMMARY:

 

A Customer Service Rep:

  • Enters all Emergency Road Service requests and call backs
  • Is a backup telephone operator for all departments within AAA Minneapolis
  • Assists with membership sales and routine membership related transactions
  • Enters triptik requests
  • Answers questions about current road conditions/construction
  • Acts as first point of contact for License Department
  • Is responsible for staffing the drive-up window to hand out triptiks/maps/tourbooks and prepared license transactions
  • Answers all telephone inquiries from members and the general public in regard to all programs offered by AAA.

 

Shifts available (Full-time/Part-time):

  • M-F (full time): 3pm-11pm
  • Sat/Sun: 8am-4pm
  • Sat/Sun: 11am-7pm

 

 

JOB QUALIFICATIONS:

  1. Proficiency with Computer (Windows)
  2. Comfortable with keyboard
  3. Ability to multi task
  4. Excellent customer service and listening skills
  5. Flexible Schedule

Apply Online

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